Refund & Cancellation Policy
Last Updated: Dec 25, 2025
At Skyline Travels and Tours (“Skyline”, “we”, “us”, or “our”), accessible via https://skylinetravelsandtours.com, we aim to provide transparent and fair booking practices. This Refund & Cancellation Policy explains the terms under which cancellations, changes, and refunds are handled.
By making a booking through our website or services, you agree to this policy.
1. General Policy
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All bookings made through Skyline Travels and Tours are subject to the terms and conditions of the respective airline, hotel, or service provider.
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Skyline acts as a booking facilitator and does not control airline or supplier refund rules.
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Refund eligibility, amounts, penalties, and timelines are determined by the service provider.
2. Flight Ticket Cancellations
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Flight ticket cancellations are governed entirely by the airline’s fare rules.
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Some tickets may be non-refundable or partially refundable.
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Cancellation charges may include:
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Airline cancellation fees
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Fare difference or penalties
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Skyline service or handling charges (if applicable)
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Skyline will assist in submitting cancellation requests but cannot guarantee approval or refund amounts.
3. Refund Process & Timeline
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Refunds are processed only after confirmation from the airline or service provider.
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The time required for refunds depends on:
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Airline or supplier processing timelines
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Payment method used during booking
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Refunds may take several business days or weeks, depending on the provider.
4. Changes & Rebooking
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Changes to travel dates, passenger details, or routes are subject to:
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Airline availability
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Applicable fare differences
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Change fees imposed by the airline
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Skyline will assist with rebooking requests; however, all additional charges are the responsibility of the client.
5. No-Show Policy
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Failure to show up for a flight or travel service without prior cancellation may result in no refund, as per airline or supplier rules.
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Skyline is not responsible for refunds in no-show cases.
6. Non-Refundable Services
Certain services may be non-refundable, including but not limited to:
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Promotional or discounted fares
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Special offers
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Partially used tickets
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Service or handling fees charged by Skyline (unless stated otherwise)
Details will be communicated at the time of booking.
7. Force Majeure (Uncontrollable Events)
Skyline is not liable for refunds or compensation due to circumstances beyond our control, including:
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Natural disasters
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Weather conditions
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Political unrest or strikes
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Government restrictions
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Airline operational decisions
Any refund or rescheduling in such cases depends solely on the airline or service provider’s policy.
8. Travel Insurance Recommendation
Skyline strongly recommends purchasing comprehensive travel insurance to cover:
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Trip cancellation or interruption
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Medical emergencies
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Delays, baggage loss, or unforeseen events
Travel insurance claims must be made directly with the insurance provider.
9. Incorrect Information Provided by Client
Skyline is not responsible for cancellations, losses, or non-refundable bookings resulting from:
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Incorrect passenger names
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Invalid passport or visa details
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Expired travel documents
Such cases may result in full cancellation penalties with no refund.
10. Mode of Refund
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Approved refunds will be made using the original payment method, where possible.
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In some cases, refunds may be issued via bank transfer or alternative methods, subject to provider approval.
11. Contact for Refund Requests
All cancellation or refund requests must be submitted through Skyline’s official communication channels via our website:
Skyline Travels and Tours
Website: https://skylinetravelsandtours.com
12. Policy Updates
Skyline Travels and Tours reserves the right to modify this Refund & Cancellation Policy at any time. Updates will be posted on this page with a revised date. Continued use of our services indicates acceptance of the updated policy.
info@skylinetravelsandtours.com
+977 9851210917